FAQ

Q: How can I send photos I want to use?

A: Use the link on the product page

Q:How can I provide details about my order?

A: Use the description box on the product page

Q: what do I do I if I forget to use the link on the product page

A: email me your order number along with the information you want to add to info@RekreatedByRo.com

Q: Can I change my order once I approve the design 

A: NO, once approved product is sent to production

Q: Do you charge a rush fee?

A: YES! Rush fee is applied to all rush orders

Q: Does my rush feee include rush shipping

A: NO! The rush fee covers moving your order to the top of the list

Q: Can I return my items if I cancel my event

A; No! Due to the customization of items, we do not accept returns